+Customer support AI
AI Chatbot Solution
An AI chatbot shaped around your business.
Illustrative product preview
Overview
Most support teams answer the same handful of questions every day. Chatwoot FAQ Builder turns your real conversations into a reviewed knowledge base, then lets the chatbot answer only what you have approved. Anything complex still reaches a person.
Made for
Businesses and support teams that want AI help answering customer chats
What it helps you do
- Customized to your products, services, and way of working
- Build a knowledge base from past conversations and your own information
- Review answers before your chatbot uses them with customers

