+Our solutions
AI Chatbot
Let AI take the repeat questions so your team can take the rest
Chat volume rarely grows at the same pace as your team. We separate the questions that can be answered the same way every time from the ones that need judgement, then put an AI chatbot in front — with a person approving every answer it is allowed to give.
What usually goes wrong
- The same questions come back daily, leaving no time for complex cases
- Customers message outside business hours and wait until tomorrow
- Different team members answer the same question differently
How we work
- 01
Start from real conversations
We read your existing chat history, group the questions that repeat, and look at what the best answer to each group actually looks like.
- 02
Build a reviewed knowledge base
Those question and answer pairs become a knowledge base, with your team approving every entry before it goes live.
- 03
Connect the channels you already use
It plugs into the platforms your team works in — Chatwoot, LINE, Facebook — so nobody has to change how they work.
- 04
Draw the handover line
We define exactly when the bot must stop and pass to a person: pricing, account-specific cases, or an unhappy customer.
What you get
- Common questions are answered instantly, around the clock
- Your team spends its time where it actually adds value
- Answers stay consistent across the whole team
